Tallinn, Estonia | Accessibility. Inclusion. Community.
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Privacy Policy

This policy explains how personal information is handled when you use this website or send a general enquiry. It is intended to reflect the implemented website, not undocumented clinical or medical systems.

Organization and Data Controller

The organization identified for this website is Eesti Meeleelundite Rehabilitatsiooni Keskus Audiere, Registry Code: 80200262. Privacy enquiries may be sent to contact@juntosalegrando.org or Karsti tn 7, 11625 Tallinn, Estonia.

Information You Provide

The contact form collects your full name, email address, selected subject, message and acknowledgement of this privacy policy. It does not ask for diagnoses, identification documents or detailed health records. Please do not include sensitive personal or medical information.

Technical Information

The hosting provider processes technical request information needed to deliver and protect the website. For contact-form abuse prevention, the server derives a one-way hash from the request’s network address, where available, and stores an hourly rate-limit counter. The form also uses a short-lived verification question and an anti-spam field.

Cookies and Local Preferences

This website does not implement advertising or analytics cookies. Cookie preferences are stored locally in your browser. Administrator sign-in uses essential session storage supplied by Lovable Cloud. See the Cookie Policy for details.

Purposes and Legal Bases

General enquiries are processed to understand and respond to your request, on the basis of legitimate interests in organizational correspondence. Where your enquiry concerns steps before entering an arrangement, processing may be necessary for those steps. Security processing serves the legitimate interest of protecting the website. Legal obligations may require retaining particular correspondence. Optional processing, if introduced, will require an appropriate legal basis and information before it begins.

Privacy Acknowledgement

The form requires acknowledgement of this policy before submission. This is not consent to marketing and does not permit unrelated use of your information. Where consent is the legal basis for a separate activity, it may be withdrawn without affecting processing already lawfully performed.

Retention

Contact messages are retained only as long as reasonably necessary to respond to the enquiry and meet applicable legal or accountability requirements. The website does not currently implement automatic deletion of correspondence. The organization should review and delete messages that are no longer needed. Rate-limit records contain hashes and counters, not the contents of your message.

Security and Access

Messages are stored in Lovable Cloud with access rules restricting reading and management to authorized administrators. Transmission should use HTTPS on the published website. No security measure can guarantee absolute protection; please use general enquiries only.

Processors and Third Parties

Lovable Cloud provides hosting, data storage and account authentication. Genuine uploaded photographs are served through Lovable’s asset service. Google Fonts supplies the website’s typefaces and receives technical requests when a font loads. Administrator Google or Lovable sign-in, if used, involves the selected identity provider. No contact-message email notifications or visitor analytics are currently enabled.

International Transfers

Service providers may process technical or personal information outside Estonia or the European Economic Area. Where applicable, transfers require a lawful safeguard under the GDPR, such as an adequacy decision or contractual safeguards. The organization should review its provider agreements before introducing additional processing.

Your Rights

Subject to applicable conditions, you may request access, rectification, erasure or restriction of processing, object to processing based on legitimate interests, and request portability where processing is based on consent or contract and carried out automatically. You may also withdraw consent where consent is relied upon.

Making a Request

Contact contact@juntosalegrando.org and describe your request. Proportionate information may be needed to establish your identity; please do not send identification documents through the ordinary contact form. Requests should be answered within the time limits required by applicable data protection law.

Complaints

You may complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or another competent supervisory authority. Information is available at www.aki.ee. You may contact the organization first, but doing so is not a condition for exercising your rights.

Health Information

Health information is a special category of personal data under the GDPR and requires heightened protection and an applicable legal basis. This website does not implement health records, clinical assessments or medical information systems. Do not submit health information through the general contact form.

Policy Updates

This policy should be reviewed whenever implemented services or processing practices change. Material changes should be communicated appropriately. For questions, email contact@juntosalegrando.org or call +37256459618.

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