Information that works for more people
Clear headings, meaningful link names and straightforward language help readers understand a page. Well-structured content also gives screen-reader users useful ways to navigate and identify what matters.
Different ways to interact
Not everyone uses a mouse. Digital services should support keyboard navigation and make the current focus easy to see. Buttons and form controls need labels that explain their purpose, and error messages should identify what needs attention.
Images and multimedia
An informative image needs an accurate text alternative. Decorative images can be ignored by assistive technology. Captions and transcripts can make spoken content available to people who cannot hear it or prefer to read.
An ongoing responsibility
Accessibility is not finished when a website launches. New photographs, documents and forms should be reviewed, and feedback from people who experience barriers can guide meaningful improvements.
General educational information only. This resource is not medical advice or an individual assessment.